Terms & Conditions
This website is run by Louisa Schutz. By using this site and the services we offer here, you’re agreeing to the terms and conditions outlined below. We’ve designed this site to showcase and offer bespoke pencil and watercolour portraits. By accessing it, you’re confirming that you’ve read, understood, and accepted these terms.
Who Can Use Our Website
You must be at least 18 years old to place an order.
By using our website, you confirm that all information you provide is accurate and up-to-date.
Order Process
When purchasing an item, you acknowledge that it is your responsibility to read the full product description carefully before committing to buy.
Customers place an order through our website and receive an automated confirmation email.
To proceed, customers must email or upload the photo they wish to have painted.
Petit Painting will review the photo and communicate with the customer to confirm the details of the artwork.
Once all details are agreed upon, Petit Painting will send a final confirmation email approving the project and confirming that work on the painting will begin.
Custom artwork typically requires 2-4 weeks for completion, though this timeframe may vary depending on the complexity of the project.
Pricing and Payments
All prices are listed in GBP (£) and are subject to change without prior notice.
Payments are securely processed through PayPal or Wix. We do not store payment information.
By completing the checkout process and submitting payment, you indicate your agreement to proceed with the purchase in accordance with the terms outlined.
Right to change offering
We reserve the right to modify, update, or discontinue any services offered on the website at our sole discretion and without prior notice. This includes, but is not limited to, setting limits, suspending access, or permanently or temporarily terminating services. Such changes may be made for any reason or no reason at all, and we are not liable for any inconvenience from these adjustments.
Returns and Refunds
Due to the personalized nature of our products, returns and refunds are not accepted unless the item is damaged or defective upon delivery.
Any issues must be reported within14 days of receiving the order, along with photographic evidence of the issue.
Ownership of Intellectual Property
By submitting a photo for a commissioned artwork, you confirm that you either own the rights to the image or have obtained permission from the rights holder to use it for this purpose. Petit Painting will not be held liable for any copyright infringement claims arising from the use of submitted photos.
All artwork created by Petit Painting remains our intellectual property. Customers are granted a license to use the artwork for personal purposes only.
Reproduction, distribution, or commercial use of the artwork is prohibited without prior written consent.
Discretionary Service Refusal​
We reserve the right to refuse service or cancel orders at our discretion, including but not limited to cases of violation of these Terms, or any illegal activity.
Limitation of Liability
To the maximum extent permitted by law, Petit Painting shall not be liable for any indirect or unforeseen damages arising from your use of this website or our services, including, but not limited to, delays or disruptions beyond our control.
Right to Change Terms
We reserve the right to update or modify these Terms and Conditions at any time. Any changes will be posted on this page with a revised date.
Limitation of Liability
While we strive to provide the best service possible, Petit Painting is not liable for any unforeseen circumstances beyond our control, such as delays caused by third parties.
Legal Jurisdiction
These Terms and any disputes related to them shall be governed by the laws of the United Kingdom. Any disputes shall be resolved through the courts located in England.
Contact Information
For questions about these Terms and Conditions, please contact: contact@petitpainting.co.uk